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Scenario: When you are trying to open PDF document from SharePoint 2010 document library, you will get the prompt to save the file instead of opening.
Please follow the below steps to troubleshoot the issue.
Troubleshooting Steps:
- Please make sure Adobe Reader X or similar tool is installed on your machine to view the PDF documents.
- If you already have Adobe Reader X or similar tool is installed, make sure view PDF in browser setting is enabled.
(This option is by default and you can verify by opening Adobe Reader and going to to Edit -> Preferences -> Internet -> Web Browser Options)
- If above steps are not helping you, contact server administrator to enable Browser File Handling settings in SharePoint.
How to enable Browser File Handling settings in SharePoint 2010 Server:
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Go to Central Administration in SharePoint 2010 Server, and click on "Manage Web Applications” under Application Management
- Select the web application you would like to change, and select "General Settings"
- Scroll down and you will see the "Browser File Handling" section; Select "Permissive"
- Reset IIS
Once this is complete, you will then be able to open these restricted file types including PDF documents in your browser or client application.
Note: If the client application is unavailable, the document will always be opened in the browser.
How to enable "Opening Documents in the Browser" settings of Document Library:
- Navigate to document library -> Library pane on ribbon -> Library Settings
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Click on "Advanced settings" under General Settings
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Scroll down and you will see the "Browser File Handling" section; Select the required option to view the documents.
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